We’re available for advice on children’s human rights on email at inbox@cypcs.org.uk and on freephone at

0800 019 1179.

Q:
Where can I find support for immigrants and asylum seekers?
A:

Citizen’s Advice Scotland are registered with the Office of the Immigration Services Commissioner (OISC) to give advice and assistance.

The OISC website lists the Citizen’s Advice Scotland offices on their adviser finder webpages, along with other organisations and agencies (although some of these do charge fees).

You can filter the search by location, as well as the specific type of advice you are looking for and whether to include those who charge fees.

The Scottish Refugee Council also offers advice, information and support to refugees and asylum seekers across Scotland.

Legal advice

The Scottish Child Law Centre and Clan ChildLaw may both be able to offer you advice about children’s rights.

IAST

IAST is a specialist Edinburgh City Council service which assists and advises individuals who have immigration related and ‘no recourse to public funds’ issues.

This includes asylum seekers, victims of human trafficking, foreign nationals who are victims of domestic violence, some EU nationals, visa overstayers, and other people subject to immigration control.

In addition, IAST undertakes transitional integration work with people who have been granted refugee status or other forms of Leave to Remain and responds to general inquiries about EU nationals. They can also assist with some applications to the Home Office.

Q:
Where can I find out about domestic abuse and forced marriage?
A:

Scottish Women’s Aid offers confidential advice and information for both women and children and young people who are experiencing domestic abuse. Scottish Women’s Aid also has a Men’s Advice Line (tel. 0808 801 0327)

Scotland’s Domestic Abuse and Forced Marriage Helpline is a 24-hour resource offering support to anyone experiencing domestic abuse as well as family members, friends, colleagues and professionals who support them (tel. 0800 027 1234).

If you wish to report a domestic abuse incident you can do so at your local police station or by using an online form. If the situation is urgent, telephone 101 and if it is an emergency, telephone 999. 

Q:
Where can I find support for children and young people with a disability?
A:

Contact provides support and advice for families with disabled children

.Kindred specialises in supporting families with complex needs. They operate a helpline and provide practical information, advocacy support and guidance, as well as a counselling service for parents whose children are in the Royal Hospital for Sick Children in Edinburgh whether on an in-patient or an out-patient basis.

Q:
How can I complain about public services?
A:

You can find information about how to complain about public services on the Scottish Public Services Ombudsman’s website

If your complaint is about the NHS, NHS inform has a factsheet for children and young people about how to make complaints about NHS services.

The Patient Advice and Support Service offers information about NHS complaints procedures, independent advice and advocacy support.

Complaints about independent healthcare services (not NHS services) should be made to Healthcare Improvement Scotland.

Q:
Where can I find free legal advice and representation for and about children and young people?
A:

Young people between the ages of 11 and 25 can get free, confidential advice on legal issues, 24 hours a day, from the Young Scot Law Line (tel. 0808 801 0801).

The Scottish Child Law Centre provides free legal advice, guidance and information about the law for and about children and young people.

Clan Childlaw provides free legal advice and representation for children and young people.

The Ethnic Minorities Law Centre provides legal advice and representation to individuals from Black and Minority Ethnic (BME) communities in Scotland.

top