We’re available for advice on children’s human rights on email at inbox@cypcs.org.uk and on freephone at

0800 019 1179.

Q:
How can I complain about the police?
A:

If you have a complaint about the police you can contact Police Scotland online, by post, by telephone, or in person at a police station. Information about how to make a complaint can be found here.

If your complaint is about a senior police officer you can make a complaint to the Scottish Police Authority.

If you are not happy with the response to a complaint, you can ask the Police Investigations & Review Commissioner (PIRC) to review the way your complaint was handled.

Q:
Where can I find support for immigrants and asylum seekers?
A:

Citizen’s Advice Scotland are registered with the Office of the Immigration Services Commissioner (OISC) to give advice and assistance.

The OISC website lists the Citizen’s Advice Scotland offices on their adviser finder webpages, along with other organisations and agencies (although some of these do charge fees).

You can filter the search by location, as well as the specific type of advice you are looking for and whether to include those who charge fees.

The Scottish Refugee Council also offers advice, information and support to refugees and asylum seekers across Scotland.

Legal advice

The Scottish Child Law Centre and Clan ChildLaw may both be able to offer you advice about children’s rights.

IAST

IAST is a specialist Edinburgh City Council service which assists and advises individuals who have immigration related and ‘no recourse to public funds’ issues.

This includes asylum seekers, victims of human trafficking, foreign nationals who are victims of domestic violence, some EU nationals, visa overstayers, and other people subject to immigration control.

In addition, IAST undertakes transitional integration work with people who have been granted refugee status or other forms of Leave to Remain and responds to general inquiries about EU nationals. They can also assist with some applications to the Home Office.

Q:
Where can I find out about domestic abuse and forced marriage?
A:

Scottish Women’s Aid offers confidential advice and information for both women and children and young people who are experiencing domestic abuse. Scottish Women’s Aid also has a Men’s Advice Line (tel. 0808 801 0327)

Scotland’s Domestic Abuse and Forced Marriage Helpline is a 24-hour resource offering support to anyone experiencing domestic abuse as well as family members, friends, colleagues and professionals who support them (tel. 0800 027 1234).

If you wish to report a domestic abuse incident you can do so at your local police station or by using an online form. If the situation is urgent, telephone 101 and if it is an emergency, telephone 999. 

Q:
Where can I find support for children and young people with a disability?
A:

Contact provides support and advice for families with disabled children

.Kindred specialises in supporting families with complex needs. They operate a helpline and provide practical information, advocacy support and guidance, as well as a counselling service for parents whose children are in the Royal Hospital for Sick Children in Edinburgh whether on an in-patient or an out-patient basis.

top